Privacy Policy — S.A Voltix

Last updated: October 20, 2026

At S.A Voltix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

• Contact information: Your name, email address, phone number, and delivery address.

• Order information: Products purchased, order details, delivery information, and customer service requests.

• Payment information: Payment method and transaction details needed to process or verify your order. We do not intentionally store complete payment card details.

• Technical information: Information such as your IP address, browser type, device information, and website activity, where collected through our website or service providers.

• Communications: Information you provide when contacting us by email, phone, or WhatsApp.

Please do not send passwords, complete card details, or other sensitive information through ordinary messages.

2. How We Use Your Information

We may use your information to:

• Process, confirm, and deliver your orders within Pakistan.

• Contact you about order confirmation, delivery, returns, refunds, or replacements.

• Respond to questions and provide customer support.

• Prevent fraud, misuse, and unauthorized transactions.

• Operate, maintain, and improve our online store.

• Meet applicable legal, tax, accounting, and regulatory obligations.

• Send promotional messages only where permitted by applicable law and, when required, with your consent.

3. Shopify and Service Providers

Our online store is hosted on Shopify. Shopify and other service providers we use may process relevant information to operate the website, manage orders, provide checkout services, support delivery, or maintain store security.

We share only the information reasonably needed for these purposes. These providers may process information under their own privacy policies and applicable terms.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to keep the store working, remember preferences, understand website activity, and support relevant store features.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.

5. Facebook Login and Social Sign-In

If you choose to sign in using Facebook or another supported social sign-in service, that service may share information with us according to the permissions you approve and its own privacy settings.

We use information received through social sign-in to support authentication and account-related functions. We do not ask for Facebook information unrelated to these purposes.

You can manage your Facebook permissions through your Facebook account settings. To request deletion of personal information associated with your use of S.A Voltix, follow the instructions in the Data Deletion Instructions page on our website or contact us using the details below.

6. When We Share Information

We may share relevant information with:

• Shopify and service providers that help operate our store.

• Delivery and courier companies to deliver your orders.

• Payment providers or financial institutions where needed to process, verify, or refund payments.

• Technology and security providers that help maintain our services.

• Government authorities, regulators, or other parties where required by law or necessary to protect our legal rights and prevent fraud.

We do not sell your personal information to third parties for money.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order management, customer support, accounting, legal obligations, and dispute resolution.

We take reasonable steps to protect information, but no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on applicable law, you may be able to request access to, correction of, or deletion of your personal information, or object to certain uses of it.

To make a privacy request, contact us using the details below. We may need to verify your identity before processing your request. Some information may need to be retained where required by law or for legitimate business purposes.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites we do not operate. Please review their privacy policies before providing personal information.

10. Children's Privacy

S.A Voltix is not intended to knowingly collect personal information from children where such collection is not permitted by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our store, services, or legal obligations. Any updated version will be published on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us:

Store: S.A Voltix
Email: hafizsadiiiq@gmail.com
Phone / WhatsApp: 0312-4100141

We aim to respond to privacy requests within a reasonable time and in accordance with applicable requirements.